Service and Maintenance Agreement (SMA)

Other companies say they can support our equipment and even offer guarantees, but is it worth the frustration and the downtime?

Spur Support Services, LLC is the only company that can truly Support and Service your Spur equipment.  Call today to find out the maintenance status of your equipment or to get quote for a Spur Service Maintenance Agreement.

Maintenance on all Spur products can be purchased as separate products.  Whether you currently own a Spur product or are buying a new one, Spur SMA delivers the quality of support and peace of mind available only from the original manufacturer.

Sample SMA Agreement
SMA Terms of Agreement
 

Benefits of our service:

• Free phone support 7 am - 6 pm MT
• Loaner/Replacement equipment
• Access to After-hours support*
• Same day air freight services**

* Additional billable service
** Restrictions: Loaner availability and flight schedules.

SMA Pricing Product Price (per year) Deluxe $1,550 Deluxe/Shrink Wrap (Software only) $1,450 Deluxe Input modules (AS/400 and/or TCP/IP) $330ea Express - Ethernet $1,450 Express - Direct (AS/400 & Burroughs) $1,450 Express - Direct (All Others) $1,000

Use Spur's Order Form to submit an order
For more information contact:
Spur Support Services, LLC at (208) 377-0001